ITS Service Center: ResNet Office

The ResNet Office provides residential technology support and campus access control services for students, staff and guests with in the residence halls. Located in McGinnies Hall, ResNet employs seven students every semester as information technology support technicians called ResNet Technicians.

Supported Services
Campus Access Control Services
Internet Service Connectivity Support
University Owned Printer Support
University Owned Computing Software Support
Personal Computing Device Repair
Residence Life Multi-media Equipment Reservation & Checkout
Residence Life Smart Classrooms
Residence Life Event Management Digital Signage
University Owned Computing Hardware Support
Student Printing Service

Requesting Assistance
By email:
By phone: (716) 673-3668
In person: 154 McGinnies (Near the loading dock rear entrance)
Semester Hours: Monday - Friday 8:30am - 5:00pm
Summer Hours: Monday - Friday 8:00 am - 4:00 pm

frequestFredQuest allows individuals to easily request assistance for all IT-related services and provides the ability to check the status of all requests at

COMPTIA A+ IT Technician Certified Support

Staff 2017 - 2018

ResNet Staff

ResNet Office

154 McGinnies Hall
State University of New York at Fredonia
Fredonia, NY 14063
(716) 673-3668